Customer Communications Management for Health Insurance

Easier document creation.
Faster speed-to-market.
Better member experience.

Cincom Eloquence® is a customer communications management (CCM) solution that empowers anyone on your team to design, deploy, deliver, and manage documents easily—meaning you get communications out the door, faster than ever before.

TRUSTED BY

Creating documents has never been easier.

Whether you're using Word or a legacy system, you need a solution that allows you to easily and effectively design, deploy, deliver and manage customer documents quickly and accurately—in turn, boosting your member customer experience.

You need a CCM solution that is easy to use.

Say goodbye to manual entering of data, having to access documents in multiple applications and tedious management processes—causing you to be prone to errors and costing you in time and money.

Cincom Eloquence is user-friendly and streamlines member communications processes across your entire enterprise—minimizing compliance risks, reducing operating costs and increasing your speed to market.

You need a CCM solution that is easy to integrate.

Right now, you're having to go to multiple applications to get what you need, you need programming expertise to create document templates and your application is inflexible to integrations—leading to slow response to template creation, an inability to ensure compliance, and unmanageable template inventory.

With Cincom Eloquence, you can easily integrate with core applications to create more seamless, automated processes between departments—improving access to systems, accelerating productivity and creating a faster, more effective compliance review.

Your industry is evolving to reach more customers.

To keep up in a competitive marketplace, insurance companies like yours are modernizing processes to reach more customers quickly, and boost profitability.

Explore insights from our webinar with Aite Novarica, and learn how a CCM platform could help you achieve your goals.